Changes to the systems Poker Copilot supports

Over the next two months, Poker Copilot will stop having new releases built for two older systems. Nothing is being switched off and no licence changes. This page explains which systems, what it means if you use one, and what stays exactly as it is.

Am I affected?

This affects you only if one of these is true:

• Your Mac runs macOS 10.15 (Catalina) or earlier. Check under  Apple menu → About This Mac.
• You are running 32-bit Windows. Check under Settings → System → About, next to System type.

If neither applies, nothing changes for you and there is nothing you need to do.

What is changing and when

If you are affected

What “no longer supported” means here. It means we stop building new releases for that system. It does not mean the software stops working, and it does not mean we walk away from serious problems — critical issues may still be addressed.

Your licence is unaffected. This change does not cancel, downgrade or time-limit it.

The version you have keeps working. We are not switching anything off, and nothing expires.

New features stop after your final release, though critical issues may still be addressed.

There is nothing you need to do. If your hardware supports a newer version of macOS, updating it moves you back onto the current release automatically. If it does not, you can carry on with the version you have.

Why we are making this change

These two builds depend on underlying components that can no longer be kept up to date, including their security updates. Moving to a current foundation is what allows us to keep Poker Copilot secure and to keep improving it.

What support and updates to expect

Every Poker Copilot licence comes with at least 12 months of updates and support from the date of purchase, on a supported system. That means new releases as we publish them, fixes for problems you report, and the updates that keep Poker Copilot working with the poker rooms as they change.

In practice we support each major version for a good deal longer. Poker Copilot 7 continues to receive bug fixes and hand history updates into 2026, years after Poker Copilot 8 was released. Twelve months is the commitment, not the limit.

Which systems are supported is set out above, and we say so before you buy. This does not affect your statutory rights.

Frequently asked questions

Will I lose my hand histories or statistics?
No. Your data lives on your own computer and is not touched by any of this.

Do I have to buy anything again?
No. Your licence remains valid and is not affected.

Will Poker Copilot stop working on a particular date?
No. Nothing is switched off and nothing expires. You keep the version you have for as long as you want it.

Can I reinstall it later — after replacing a hard drive, for example?
Yes. We will keep the final version for your system available to download, and your existing licence will activate it.

What if I update macOS later, or buy a newer Mac?
Your licence comes with you. If you hold a Poker Copilot 8 licence, it activates the latest Poker Copilot 8 release on the new machine — moving to newer hardware does not mean buying Poker Copilot again. If your licence is for an earlier version, none of this changes that either: it carries on working exactly as it does today.

Can I have a refund?
Our usual 14-day refund policy is unchanged and still applies to recent purchases in the normal way. Beyond that we are not offering refunds for this change, but nothing is being taken away from you either. Your licence stays valid, and the version you have keeps working for as long as you want it. If you hold a Poker Copilot 8 licence, it will still activate the latest Poker Copilot 8 release should you move to newer hardware. Major version upgrades are a separate purchase, as they have always been, with a discounted price for existing customers.

Will you still fix problems?
New features stop after your final release, though critical issues may still be addressed.

I am not sure which of these applies to me.
The checks under Am I affected? are the reliable ones, because they tell you what your own computer is running right now. On a Mac, open the  Apple menu and choose About This Mac: if the version number begins with 10, this affects you; 11 or higher, and it does not. On Windows, open Settings → System → About and look at System type: it will say either 32-bit or 64-bit.

Still unsure? Email us at support@pokercopilot.com.