A Sign that Your Software Product is Mature

You know your software product is mature when the #1 support request is, “Help, I lost my license key!”.

From Transmit’s support page:

Screen shot 2011 02 07 at 12 34 26 PM

From Balsamiq’s support page:

Screen shot 2011 02 07 at 12 35 40 PM

 

For Poker Copilot, it is also my most common support request. Except the days when PokerStars or Full Tilt Poker release an update that breaks Poker Copilot. :(

That’s enough blogging for today. I need to resend some people their lost license keys!